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Having problems logging on?
If you are having problems logging on to Business Internet Banking, use our handy guide to check your card reader is working or follow the steps to reset your details.
How can I tell if my card reader is working?
Or select an option below:
I’ve forgotten my logon details
I’ve forgotten my User ID
I’ve forgotten my password
I’m having problems with my card
Did you know you can use either an authentication card or your Business Debit Card with your card reader?
I’ve locked or forgotten my PIN
I’ve lost my card
My card reader isn’t working/I’ve lost my card reader
How can I tell if my card reader isn’t working?
I need a replacement card reader
Important legal information
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.
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New customers
If you would like to find out more about our products and services, please call us on
0800 056 0056
Existing customers
If you have a business account with us, and would like to talk to a member of our business management team, please call
0345 072 5555