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Request an Account Audit Report
An Audit Report gives your auditor a summary of your account information. We aim to complete all requests within 20 working days from receipt or due date.
Audit Reports are completed along with requests received from the Auditor and are only sent directly to Auditors as they’ll need this for financial reporting or audit purposes.
Before you start
Have you sent us a Letter of Authority?
We’ll need one for each business entity before we can disclose information to an auditor.
For auditors – How to request an audit
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First, check that your client has sent us a Letter of Authority.
You’ll need to submit a separate request for accounts held with Lloyds Bank, Bank of Scotland, and/or Lloyds Bank Corporate Markets.
For queries about your request before you receive the letter, contact the Confirmation support team on:
- Phone: 020 3770 5450
- Relay UK: 18001 020 3770 5450
- Email: customer.support@confirmation.co
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First, check that your client has sent us a Letter of Authority.
You’ll need to submit a separate request for accounts held with Lloyds Bank, Bank of Scotland, and/or Lloyds Bank Corporate Markets. The letter must be printed on your company letter headed paper.
In the letter please tell us:
- If it is a full or standard request
- The sort code and account number for each legal entity
- The Short ID or Deal Reference for any Treasury Deposits your client has
- If your client reports to the stock market, the date that the letter must be issued.
All letters must contain both of these disclaimers:
- “This request and your response will not create any contractual or any other duty with us”
- “Where your response to this request is provided to a third party, neither your response nor the request will create any contractual relationship or any duty with the third party”.
Send the request to:
Lloyds Bank PLC
Audit Team
PO BOX 1000
BX2 1LB
First, check that your client has sent us a Letter of Authority.
You’ll need to submit a separate request for accounts held with Lloyds Bank, Bank of Scotland and/or Lloyds Bank Corporate Markets.
Please tell us the account to take the charges from. If you don’t tell us, the charge will be taken from the first chargeable account in your request.
When completed, email the form to:
Frequently asked questions
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There could be a few reasons for this:
- Audit reports are only sent to auditors so if you aren’t the Auditor, please check with them first.
- A rejection message may have been sent so please check your messages.
- We have a 20 working day SLA which starts from the due date or date of receipt whichever is latest.
If none of these apply then please send us an email with your CBO reference in subject line (if you have one) and we’ll investigate. Our email address is bankauditrequestslloyds@lloydsbanking.com.
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We aim to send all the information within 20 working days of the date of receiving a complete request.
If you submit an audit for a future date, you’ll receive the information 20 working days after this date.
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No. You’ll need to submit separate requests for accounts with each bank. Lloyds Bank, Lloyds Bank Corporate Markets and Bank of Scotland are all separate banks, operating within Lloyds Banking Group.
We also need a separate Letter of Authority for each bank your client holds accounts with.
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We’ll only include details of the specific accounts you request in a standard audit. Please make sure to include the sort code, account number and account name, or other suitable reference, for each account in your application.
Your client can find these on their bank statement.
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We need our customer’s permission to share this information with their auditor. The Letter of Authority must be signed in accordance with our customer’s mandate.
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An auditor must submit a request by one of the methods above.
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You can get the audit report in several different formats to meet your particular needs. Just let us know what you want by sending us an email or letter answering the following questions.
- What format do you need?
Large Print,
Braille,
Audio CD,
Bespoke (coloured paper, combination of formats, font size, line spacing).
- Do you need a combination of formats?
Large Print and Braille,
Large Print and Audio CD,
Audio CD and Braille.
- Do you want it on coloured paper? We can’t do this if you need multiple formats.
Light Green, Lilac, Pale Blue, Pale Ivory, Pink, Peach, Red, Yellow.
- Is a different font size needed? We can’t do this if you need multiple formats. You can ask for the following font sizes:
20, 21, 22, 23, 24, 25, 26, 27, 28, 30, 32 (Maximum).
- Do you want extra line spacing? We can’t do this if you need multiple formats.
Yes,
No.
Things to keep in mind
This is a one-off service. If you need us to send you accessible reports in the future, you’ll have to ask us again.
We send the document to the Royal National Institute of Blind People (RNIB). They then turn it into the format you’ve asked for.
They can take up to an extra 10 working days to complete this.
The Bank does not take any responsibility for how accurate the transcription is.
- What format do you need?