Download our app
You can pay in cheques, transfer money, and do much more, all from your mobile.
Order a card reader for Online for Business
In Online for Business, card readers can be used to:
- Log in.
- Add new recipients.
- Make payments.
- Set up standing orders.
There are different ways you can order an extra or replacement card reader.
Please note: there’s a limit of two additional card readers per customer.
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If you are registered onto our App, you can message us in the app to order a replacement card reader.
- In the app, go to ‘Support’ and then ‘Message us’.
- Ask the assistant to 'Order a new card reader’.
- We’ll send your new card reader in the post.
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You can order a replacement card reader by calling us on 0345 072 5555.
We’re open Monday to Friday, 8am to 6pm and Saturday, 9am to 2pm. This excludes bank holidays.
If you’re outside the UK call +44 1733 347 338.
- Log in to Online for Business.
- Select ‘Admin’ then ‘Your business’ tab.
- Under ‘Services and requests’ select ‘Another card reader’.
Still need help?
Call us on 0345 072 5555
Lines are open Monday to Friday, 8am to 6pm, and Saturday, 9am – 2pm. This excludes bank holidays.