Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Stop a cheque
You can request to stop a cheque using Online for Business.
If the cheque has already been cashed, we won’t be able to stop it for you. Instead, you’ll need to ask the recipient to refund you the money.
To stop a cheque using Online for Business, you’ll need to log in. Log in to Online for Business
From June 2026, we're refreshing Online for Business with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience. The guidance below will help you with both versions.
If you see the new look, use these steps
- Select 'More' underneath the account the cheque was issued from.
- Select 'Manage this account' then 'Stop a cheque'.
- Complete the form.
If you don’t see the new look, use these steps
- Select More Actions from the account the cheque was issued from.
- Select Account Services then Request to stop a cheque.
- Complete the form.
Frequently Asked Questions
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We'll let you know whether we can stop the cheque by the end of the next working day.
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We won’t be able to stop a cheque if it has been cashed or used already. You should ask the person or business you paid the cheque to for a refund instead.
Still need help?
To get you to the right place, we just need to check a few details with you.
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Do you have a named Relationship Manager?