Help & Support

Make an international payment

You can make international payments in Online for Business and Commercial Banking Online.

Online for Business

To find out how to make an international payment in Online for Business, follow these steps:

  1. Log on to Online for Business.
  2. Select ‘More actions’ next to the account you want to send money from.
  3. Under ‘Payments and transfers’, select ‘Make an international payment’.
  4. You can select an existing recipient from the drop-down box or pay someone new by entering the BIC/Swift code in the ‘I know the BIC/Swift code field’.
  5. If you’re setting up a new recipient on the next screen, you will be  asked to enter the country, IBAN or account number, recipient’s bank name and bank address, recipient’s name and their address. Select ‘continue’.
  6. Enter in the amount you want to pay, along with the currency you want to send it in.
  7. Review your payment then press ‘Confirm’.

Business Banking Mobile Banking app

You can make International Payments from your Business Banking Mobile app, to any of your existing payees.  

Making an International Payment from your app

  1. Go to ‘More actions’ next to the account you want to send money from.
  2. Under ‘Payments and transfers’, select ‘Make an international payment’.
  3. Tap ‘Select an International Recipient’, then select an existing recipient from the list.
  4. Enter the amount you want to pay, along with the currency you want to send.
  5. Tap ‘Continue’ to review your payment.
  6. Enter your password and tap ‘confirm payment’ to make the International Payment.

To add new payees, log on to Online for Business on your desktop. Any new payees you set up will be available in your mobile app, the next time you log on.

Commercial Banking Online

You can make International Payments in Commercial Banking Online.

You’ll find step-by-step help in the Help Centre. To get here, select ‘Help’ at the top of any page or ‘Need any help?’ next to the page title in Commercial Banking Online.

Frequently Asked Questions

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