Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Order a new cheque book
Order a new cheque book for your business accounts.
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In the app, go to Support then Message us.
Ask the assistant to ‘Order a new cheque book’.
We’ll send it out to you by post.
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Text us at 82332 with the following details:
CHQ (space)
Your 6-digit sort code (space)
Your 8-digit account number.
For example: CHQ 300000 00000000
We will confirm by text that we've received your order.
To order a new cheque book using Online for Business, you’ll need to log in. Log in to Online for Business
From June 2026, we're refreshing Online for Business with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience. The guidance below will help you with both versions.
If you see the new look, use these steps
- Go to ‘More’ underneath the relevant account.
- Select ‘Manage this account'.
- Select ‘New cheque or credit book’.
- Complete the on-screen instructions and select ‘Submit’.
Your new cheque book should arrive to your registered business address within 10 business days.
If you don’t see the new look, use these steps
- Go to ‘More Actions’ for the relevant account.
- Select ‘Account services’.
- Select ‘Order cheque book or credit book’.
- Complete the on-screen instructions and select ‘Submit’.
Your new cheque book should arrive to your registered business address within 10 business days.
Frequently Asked Questions
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Call us on 0345 072 5555.
We’re open Monday to Friday 8am to 6pm, and Saturday 9am to 2pm. This excludes bank holidays.
If calling from outside the UK call +44 1733 347 388.
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Call us on 0345 072 5555.
We’re open Monday to Friday. 8am to 6pm, and Saturday 9am to 2pm. This excludes bank holidays.
From outside the UK call +44 1733 347 388.
Still need help?
To get you to the right place, we just need to check a few details with you.
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Do you have a named Relationship Manager?