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Financial Institutions Sentiment Survey 2023

Financial Institutions Sentiment Survey 2023

Insights and observations from across the sector.

Read our report (PDF, 3.6MB) PDF, opens in a new window
Lisa Francis, Managing Director of Institutional Coverage at Lloyds Bank

The news in brief

Lisa Francis, Managing Director of Institutional Coverage at Lloyds Bank shares her views on the key themes from this year’s Financial Institutions Sentiment Survey.

Financial Institutions Sentiment Survey 2023: Unexpected resilience

Welcome to the eighth annual Lloyds Bank Financial Institutions Sentiment Survey, which is based on our study of more than 100 senior decision makers at UK banks, insurers, wealth and asset managers and more.

We’re happy to share the latest outlook for the sector and wider UK economy, and insights about how this context is informing the industry’s strategic thinking and plans.

Enterprising and innovative

It is pleasing to report that respondents’ outlook for the UK economy has shifted from outright pessimism last year to one of unexpected resilience in 2023.

Leaders believe growth in the financial services sector will outpace the wider economy and more than four in five will maintain or increase their level of investment in the year ahead – demonstrating their determination to remain competitive.

Leading from the front

The report also considers London’s status as a global financial centre, and how this can be enhanced and maintained.

Those surveyed identify a range of opportunities to further enhance London’s position as one of the world’s leading financial services hubs, from improved international relations to changes to regulation.

The AI era

Four in five financial services firms told us that advances in AI will bring significant changes to the UK, and over half see it as an opportunity for their business.

But the report also exposes a gap between awareness and action and asks: “Are too many financial services firms sitting by the sidelines?”

For a more detailed look at the research, download the full report (PDF, 3.6MB)

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Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc, Lloyds Bank Corporate Markets plc and Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH.

Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is a wholly-owned subsidiary of Lloyds Bank Corporate Markets plc. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH has its registered office at Thurn-und-Taxis Platz 6, 60313 Frankfurt, Germany. The company is registered with the Amtsgericht Frankfurt am Main, HRB 111650. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is supervised by the Bundesanstalt für Finanzdienstleistungsaufsicht.

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