Business Insights uses your everyday banking data to build a clear view of your cashflow, helping you to plan smarter and make more informed decisions.

And should your cashflow face any challenges, we’ll suggest ways to keep things on track.

Getting started with Business Insights

When you log on to Online for Business, you'll now see a cashflow summary on your accounts page. This snapshot, taken from the incomings and outgoings of your Business Current Account, lets you know how your company is doing that month.

From there, take a deep dive into your cashflow

Here you can:

  • review your cashflow by week, month, quarter or year
  • go back in time to see how your business has been performing
  • understand your income and spending down to each transaction.

We'll also show you personalised messages

These are insightful nudges which you'll see whenever we find something important in your data.

There are three types of message you could see:

  • Insights – a closer look at your incomings and outgoings, including trends based on when and where transactions take place. We'll also suggest ways to improve situations and how to make the most of your cash.
  • Alerts – coming soon, we'll notify you about situations you may want to act on quickly, like a potential shortfall. We'll also suggest ways to lower costs and manage cash more efficiently.
  • Reminders – coming soon, we'll notify you about upcoming deadlines, like Self Assessment Tax, so you can make payments on time.

How Business Insights works

Business Insights works by analysing your Business Current Account activity. We then turn this data into insights, creating a clear picture of your cashflow: a deep dive into your incomings, outgoings, balance and other trends that provide a fuller understanding of your business and finances. 

How often your insights are updated

Your insights are updated overnight, Monday to Friday. We'll always show you the day and time of the latest update.

How your cashflow history is calculated

Your cashflow history is based on past transactions of your Business Current Account. It is an aggregate of your incomings and outgoings, including:

  • Direct Debits and standing orders
  • one-off payments

Words and terms explained

We always try to explain things as simply as possible. But sometimes we'll use a technical term if there's no suitable alternative. Here's a list of what certain words and terms mean.

Cashflow

This refers to the past incomings, outgoings and balance of your Business Current Account over a period of time.

Incomings

This refers to the amount of money that's paid into your Business Current Account over a period of time.

Outgoings

This refers to the amount of money that's paid out of your Business Current Account over a period of time.

Net

This refers to the difference between the incomings and outgoings of your Business Current Account over a period of time.

Shortfall

This is when you don't have enough cash in your Business Current Account to cover your outgoings.

Surplus

A surplus is when there's cash left over, after paying for the business's operational needs and outgoings for a certain period. 

Coming soon to Business Insights

As one of the first to be using Business Insights, we hope it helps you manage your cashflow more smoothly.

Keep an eye out for new features on the way, as more and more people get access over coming months. That includes reminders and alerts, plus more insights.

As a completely new feature, we may ask you for feedback from time to time. This will help us improve your experience.