Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal.

So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

 

Cash Collection & Delivery

Secure and convenient cash collections and deliveries to your business through a range of services to suit your requirements. If you would like further information on our Cash collection and delivery services please speak to your relationship team.

  • Our Carrier Cash Direct Service is an efficient and cost-effective service that removes the need for clients to travel to the branch to deposit or collect cash.

    • Cash can be collected up to a maximum value of £7,500 inclusive of up to £1000 of coin.
    • Delivery of cash up to the value of £3,500 consisting of a maximum of £1,000 coin and £2,500 in £5 notes only can be provided.
    • G4S will be responsible for collecting and delivering cash between your business' site and our cash centres.
    • To qualify for this product you must require a minimum of one monthly collection from Monday–Friday excluding Bank Holidays.
    • Detailed Management Information is provided via e-mail to your nominated recipient.
  • Our Premier Direct service provides a secure and flexible cash delivery and collection service across the UK.

    • There is no maximum limit for this collection other than that imposed by your chosen cash in transit provider.
    • You will have the flexibility to choose your own British Security Industry Association accredited cash in transit provider to collect and deliver notes and coins directly to your premises.
    • Detailed Management Information is provided via e-mail to your nominated recipient.

    Our Bulk Cash services are available to businesses with more than ten employees and an annual turnover or balance sheet of over €2 million, or Sterling equivalent.

  • This service is a secure, efficient and economical way to withdraw high volumes of cash. It provides cash to your premises through a bank-authorised security carrier.

    Features and benefits

    • Convenience of delivery direct to your premises at a time to suit your needs (subject to prior agreement with your security carrier).
    • Elimination of security risk when travelling to the branch.
    • Possible reduction in bank charges.
    • Possible reduction in insurance premiums due to reduced cash holdings and secure carriage from the bank.
    • Employees available to do other, more profitable activities.
    • Provides access to ancillary services eg wage packets (at an extra cost).

    Is your business eligible?

    Any customer with minimum average drawings of £2,500 per transaction. If you already use one of the authorised security companies, pay your staff in cash and are remote from our branches then you may also benefit from this product.

  • This is a secure, efficient and economical way for customers to pay in high volumes of cash.

    Features and benefits

    • Convenience of collection direct from your premises at a time to suit your needs (subject to prior agreement with the security carrier).
    • Eliminates security risk when travelling to the branch.
    • Possible reduction in bank charges.
    • Possible reduction in insurance premiums due to reduced cash holdings and secure carriage to the bank.
    • Employees available to do other, more profitable activities.

    Is your business eligible?

    Any customers with a minimum average collection value of £2,000 are eligible. Lower volumes may be possible if, for example, customers already use one of the authorised security companies or if they are in a remote location. It is available to businesses with more than ten employees and an annual turnover or balance sheet of over €2 million, or Sterling equivalent.

  • What if I have high levels of cash and cheques?

    You can take out more than one scheme, but these will need to be set up separately.

    What is the difference between the bulk cash till collection service/Premier Direct/credit processing cheques and the bulk cash till delivery service products?

    These services are used if you are having cash and/or cheques collected from your premises and deposited into your account. The bulk cash till delivery service product is used if you are having cash delivered to your premises and your account debited.

    How will I obtain stationery eg coin bags?

    You will be emailed a stationery order form once your scheme is live, and you can then order by fax on 0207 775 2426 or email to corp.bulkstationery@lloydstsb.co.uk.

  • Bulk payments

    Pay employees and suppliers more efficiently by making up to 25 payments at once.

    Bacs Direct

    Accept and make automated payments cost-effectively and securely.

    Cardnet®

    Accept card payments through multiple channels including online, in-person and over the phone.

    Payment services

    Fast and efficient ways to make and receive payments.

To make a faster payment

On the phone

0345 072 5555

Call us to talk to our Business Management Team. We are available from 8am to 8pm Monday to Friday and 9am to 1pm on Saturday.

Internet Banking

Internet Banking puts you in control of your finances, giving you time to concentrate on what is important - your business.

Business resource centre

Access our comprehensive range of online business resources and tools.

Important Legal Information

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.