Card readers
Accept card payments with our wide range of face-to-face solutions.
Types of representative access
What will my representative be able to do?
By allowing someone control of your account you give them permission to:
- Use your account(s) in the same way that you had done previously.
- Access your account(s) online and by telephone, should you wish.
- Use a card and cheque book on your account(s).
- Open additional accounts on your behalf.
Depending on the type of access you have granted, your representative may not be able to do all of these things. Please contact your Relationship Manager to find out more.
The different types of access are displayed in the table below:
|
Type of access |
Country where account is registered |
Suitable for customers who have mental capacity |
Card |
Cheque Book |
Branch Servicing |
Telephone Banking |
Internet Banking |
|---|---|---|---|---|---|---|---|
Type of access |
Country where account is registeredUnited Kingdom |
Suitable for customers who have mental capacityYes |
Card |
Cheque Book |
Branch Servicing |
Telephone Banking |
Internet Banking |
Type of access |
Country where account is registeredEngland & Wales, Northern Ireland |
Suitable for customers who have mental capacityYes* |
Card |
Cheque Book |
Branch Servicing |
Telephone Banking |
Internet Banking |
Type of access |
Country where account is registeredEngland & Wales |
Suitable for customers who have mental capacityYes* |
Card |
Cheque Book |
Branch Servicing |
Telephone Banking |
Internet Banking |
Type of access |
Country where account is registeredScotland |
Suitable for customers who have mental capacityYes* |
Card |
Cheque Book |
Branch Servicing |
Telephone Banking |
Internet Banking |
*If set prior to losing mental capacity
-
An option if you live abroad or become ill and you’d like someone to help manage your finances, including your bank accounts. This option is not right for you if you lose mental capacity, or in Scotland also physical capacity.
For more information you may want to contact a lawyer or the Citizens Advice Bureau. -
Enduring Power of Attorney - EPA (England, Wales)
This option will allow someone to help manage your finances including your bank accounts, either before or after you lose mental capacity.
If you are losing or have lost mental capacity, the EPA has to be registered with the Office of the Public Guardian (OPG) before your attorney can continue to help.
Enduring Power of Attorney – EPA (Northern Ireland)
This option will allow someone to help manage your finances including your bank accounts, either before or after you lose mental capacity.
An EPA has to be registered with the Office of Care and Protection before it can be used.
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Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.