For many businesses the struggle to survive the pandemic is far from over. Those that do manage to  survive are rightly seen as a success story, but what does that success really look like? For many it will simply be opening their doors to customers once more.

Lockdown Learnings therefore represents the voice of some astonishing businesses and well known entrepreneurs who, through adversity, found the resilience to survive, adopting new ways of running their enterprise. 

From embracing social media to finding suppliers closer to home, the ambition is that through their actions, others can find the inspiration to adapt and develop their own business through recovery and beyond.

Discover their stories and experiences here.

Lockdown Learnings Live Events

Join some of the UK’s best known entrepreneurs reflecting on their lockdown learnings in our live online events.  Alongside an expert panel, they’ll be offering insight and inspiration for businesses wanting to build financial resilience, to adopt new digital technology and improve their sustainability credentials.

Tuesday 29th June

Join Tamara Lohan MBE, CEO Mr & Mrs Smith

Tamara will be sharing her experience of running a hotel brand during lockdown and how sustainability is front of mind in building back. 

Register now

Monday 5th July

Join Steven Bartlett, CEO Social Chain 

Steven, the newest Dragon’s Den judge, will be sharing his expertise on how brands can use technology to connect with consumers post-lockdown.  

Register now

Wednesday 7th July

Join Kanya King CBE, Founder MOBO Group

Kanya will be discussing how digital innovation was essential to launch her new venture during the pandemic and what other businesses could learn from this.

Register now

Bull's Head Inn

“I never imagined social media could be so important for our business.”

Eko Food

“We were cut off from our suppliers. Finding British ones threw us a lifeline.”

Faith In Nature

“Connecting with customers became as important as reconnecting with nature.”

ELP Barbershop

“Whatever you think your business does, it can actually do 100 other things.” 

Steven Bartlett’s top tips

  • Data is king. First party data about your customers is going to become more and more important. Artificial Intelligence (AI) tools will help you interpret it all.
  • Experiment. Social media is changing all the time. Use trial and error to find out what works. It will eventually bring you to the right answer.
  • Prepare for the worst. Uncertainty will postdate the pandemic. That could mean anything from cyber attacks, clients cancelling or office break-ins. I’ve had them all. Plan accordingly.
  • Use psychology. Social media is about people. Understand what makes them tick, why they will share something that eventually goes viral.
  • Hit restart. Don’t cling romantically to your initial business idea if it doesn’t fly.

Kanya King’s lockdown learnings

  • Get comfortable with being uncomfortable. Challenges help to build resilience and having this has allowed me to be flexible and to change the framework of how I see things. Resilience has enabled me to be innovative, to bounce back and find new ways of moving forwards.
  • I’ve learned the importance of flexibility. Gone are the days of filling my diary to the max with meetings and long commutes. Being able to work at different hours and fit work around their other commitments – these benefits of technology are here to stay.
  • Technology allows you to be more closely connected with communities across the world – and there’s power in that. In 2020 the MOBO Awards were virtual and we were able to welcome artists from every continent on the planet which was incredible. It was challenging but we were able to be more innovative, more creative and do things differently.

Related links

Helping your business recover

Businesses are facing unprecedented challenges right now and meeting financial obligations can be hard. Support is available should you need it.

Business recovery hub

Mental health in the workplace

Maintaining good mental health within your workforce is more important than ever. Find out how you can support your employees’ mental wellbeing.

Read our guide

Free interactive webinars

Learn new skills to run your business more effectively online with Lloyds Bank Academy.

Register now

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