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Important information about requesting your transaction history after closing your account
You can request copy statements (your transaction history) after you have closed your account. You can do this at any time during the next five years. In addition, if you're closing a current account, we will provide you with your transaction history (at no cost) covering up to five years prior to the date of closure, unless you choose not to receive it at that time.
If you’re closing a current account, you can choose:
We need to ensure that we send information to the right person at the right address. The volume of paper you will receive could be quite large; up to 60 pages of confidential copy statements if you receive the full five years' worth of history, and even more for accounts with high transaction levels.
Therefore, before we post you these documents, you should contact us, or visit us in any branch, to confirm which of the following you would prefer.
Regardless of your choice, you will be able to request a copy of the same transaction data from us at any point during the five years after you have closed your account.
You may prefer not to receive your transaction history at all at this stage.
You will be able to request a copy of the same transaction data from us at any point during the next five years after you have closed your account.
Complete our Account Closure form to request the closure of your Business Banking account(s).
The closing balance can be credited to a new/existing bank account via internal account transfer, CHAPS, cheque or International Money Transfer.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.
Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.
We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.