Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal.

So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

 

Useful Forms

  • You can amend a standing order or direct debit instantly by logging into Business Online Banking.

    Log in and set up now

    If you haven’t registered for Business Online Banking, you can do so now by clicking here.

    If you are not interested in registering for Business Online Banking, you can use this form to amend your existing payments to companies or other people.

    Once completed, print the form, collect the required signatures and post it to:
    Lloyds Bank,
    Business Banking,
    BX1 1LT.

    Download Form.

    If you are having trouble opening the form, click here for troubleshooting support.

  • You can complete our online Mandate Variation request form to request various changes including who can operate your accounts.

    Update your mailing address - Change the address where all correspondence relating to your account is sent.

    Change your payment task instructions - Tell us how many signatories are needed for payment tasks such as cheque authorisation and in-branch payments as well as updating how many signatories are needed to authorise non-payment activities such as account changes.

    Add or remove individuals and signatories - Add individuals to your bank mandate as either Full Power signatory(s), Limited Power signatory(s) or as non-signatory(s). You can also remove signatories and non-signatories from your bank mandate.

    Choose the authorising powers of existing signatories - Amend the powers of existing signatories, including upgrading an individual to a Full Power signatory, downgrading a Full Power signatory to a Limited Power signatory or changing an individual to a non-signatory. 

    Amend existing users Online for Business access - Upgrade the access level and change their status to define what accounts they have access to. You can also de-register and remove users form Online for Business. 

    Please note: this form will be blocked on a mobile phone to ensure our customers can clearly read all the information. You can use a laptop, desktop or tablet with an up to date browser.

    How to change your mandate level on your business account

    If you have Internet Banking access:

    1. Log on to Online for Business
    2. Click on the ‘Admin’ tab
    3. Choose ‘Manage access to accounts’ under ‘User access settings.’
    4. Select the changes you wish to make

    Not registered for Internet Banking access:

    1. Open a Mandate Variation request
    2. Generate and download the PDF form
    3. Print the form and collect the required signatures
    4. Return the form to the address stated on the form

    Unable to collect all the signatures?

    If you’re unable to collect the two full power signatures required to authorise your Mandate Variation request you will need to complete a Resolution.

    For Companies, Limited Liability Partnership’s and Club Charity and Society accounts complete the following steps, using the relevant template below:

    1. Download the relevant PDF template below
    2. Copy the PDF contents into a word processing document
    3. Complete the Resolution using the guidance provided in the PDF
    4. Collect the required signatures
    5. Post the completed form to:
      Lloyds Bank Business Banking
      BX1 1LT

    For Public Limited Companies and Private Limited Companies:
    Companies Template (PDF).

    For Limited Liability Partnerships and Limited Partnerships:
    Limited Liability Partnership’s template (PDF).

    For Club, Charity and Societies:
    Club, Charity and Societies (PDF)

  • Use this form to apply for a Business Debit Card. To apply for a Business Debit Card you’ll need to have a Business Current Account with us.

    Once completed, print the form, collect the required signatures and post it to:

    Lloyds Bank,
    Business Banking,
    BX1 1LT.

    Alternatively, call us to speak with one of our business management team on 0345 072 5555 We are available from 7am to 8pm Monday to Friday and 9am to 2pm on Saturday. If your account is set-up to allow any Account Signatory to sign we will be able to process your request over the phone.

    Applications are subject to further eligibility checks. If these eligibility requirements are not met then you will be issued with a Business Cashpoint® Card in in place of a Business Debit Card.

    You can expect to receive your Business Debit Card within ten days of our receipt of your application.

    To find out more about Business Debit Cards, click here.

    Download form

    If you are having trouble opening the form, click here for troubleshooting support.

  • Use this form to apply for a Business Cashpoint® Card. To apply for a Business Cashpoint® Card you’ll need to have a Business Current Account with us.

    Once completed, print the form, collect the required signatures and post it to:

    Lloyds Bank,
    Business Banking,
    BX1 1LT.

    Alternatively, you can call us on 0345 072 5555 to speak with one of our business management team. We are available from 7am to 8pm Monday to Friday and 9am to 2pm on Saturday (closed on all UK public holidays). If your account is set-up to allow any Account Signatory to sign we will be able to process your request over the phone.

    You can expect to receive your Business Cashpoint® Card within ten days of our receipt of your application.

    Download form

  • If you would like to remove or amend an existing delegate user, or upgrade them to a Full Access user, you will need to complete a Mandate Variation request using the following steps:

    1. Open a Mandate Variation request
    2. Generate and download PDF form
    3. Print the form and collect the required signatures
    4. Return the form to the address stated on the form

    Please note: this form will be blocked on a mobile phone to ensure our customers can clearly read all the information. You can use a laptop, desktop or tablet with an up to date browser.

  • Use this form to request a change to your address, telephone number and email address for your Business Banking account(s). Business customers may also use this form to change their personal address, telephone number and email address as well.

    Open form

    If you are using Google Chrome please right click ‘Open form’, then ‘Save link as…’ and save the form on your desktop. If you are still having trouble opening the form, click here for troubleshooting support.

    Once completed, print the form, collect the required signatures and post it to:

    Lloyds Bank,
    Business Banking,
    BX1 1LT.

  • We may need to send a code to your mobile number to check it's you when making online payments.

    To make sure we have the right telephone numbers for you simply fill in, print and send us the form.

    Update my phone number

    For information about how we process personal information, please see www.lloydsbank.com/businessprivacy

  • Use this form to request the closure of your Business Banking account(s). The closing balance can be credited to a new/existing bank account via internal account transfer, CHAPS, cheque or International Money Transfer.

    All outstanding fees and charges are payable on closure of the account, more information is provided in the form.

    This form cannot be used to transfer your account. If you need this please call us on 0345 072 5555 to ask for a transfer request.

    Once completed, print the form, collect the required signatures and post it to:

    Lloyds Bank,
    Business Banking,
    BX1 1LT.

    Download form.

    If you are having trouble opening the form, click here for troubleshooting support.

    Unable to collect all signatures for Limited Companies, Limited Liability Partnership’s and Club Charity and Society account Closures?

    If you’re unable to collect the full power signatures required to authorise your account closure you will need to complete a Resolution to support the closure request. Please use the relevant template below and copy the contents into a word processing document. Ensure you follow the guidelines in the template. Attach the document to your completed Account Closure form and post the completed documents to the address above.

    For Public Limited Companies and Private Limited Companies:

    Companies Template (PDF)

    For Limited Liability Partnerships and Limited Partnerships:

    Limited Liability Partnerships’ Template (PDF)

    For Club, Charity and Societies:

    Club, Charity and Societies’ Template (PDF)

  • Once completed, print the form, collect the required signatures and post it to:
    Lloyds Banking Group
    MPC
    2 Bankhead Crossway North
    Sighthill
    Edinburgh
    EH11 4DT

    Download form

  • You can set up a standing order instantly by logging into Business Online Banking.

    Login and set up now

    If you haven’t registered for Business Online Banking, you can do so now by clicking here.

    If you are not interested in registering for Business Online Banking, you can use this form to set up payments to companies or other people, or transfers between your Lloyds Bank accounts on a regular basis. If you are paying a bill please make sure you enter the reference and name as shown on your bill.

    Once completed, print the form, collect the required signatures and post it to:

    Lloyds Bank,
    Business Banking,
    BX1 1LT.

    Download form

    If you are having trouble opening the form, click here for troubleshooting support.

Having trouble opening one of our forms?

Click here for troubleshooting support.

Business Resource Centre

Our Business Resource Centre provides insights, tips, information, ideas and tools helping you meet your business goals.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Cashpoint® is a registered trademark of Lloyds Bank plc.