Password security

To protect your business online, have a different, strong password for each account it uses.

One way to create a strong password is to select three random words. This makes it hard for a fraudster to guess, but easy enough for you to remember.

Add numbers or special characters to make it even stronger. The longer the password, the stronger it is.

You can learn more about passwords in the rest of this guide.

Has your business been targeted by fraudsters?

Contact us right away to report a scam. We can then guide you on what to do next.

Contact us now

Tips on password security

  • Your email account can hold lots of sensitive details about your business. If a fraudster breaks into this account they could use it to:

    • Access business, personal and banking details.
    • Send messages that pretend to be from you to trick others.
    • Enter your other online accounts.
    • Reset your passwords to take control of your accounts.

    Make sure you have a strong password for your email account. If necessary, create a new one then do the same for any other accounts your business may have, such as:

    • bank account, or
    • social media accounts.
  • Create more than one - Select a new, strong password for every account your business holds, and for every site it may use. Do the same for any security questions that you need to create.

    Make it hard to guess - Fraudsters can try to find out things to help them guess a password. So, avoid personal and business details and names.

    Make it strong and long - Choose three random words. And add special characters, capital letters and numbers to make it even stronger. The longer it is, the harder it is to guess.

    Use 2 Factor Authentication (2FA) - If you can, use 2FA. This will give you an extra layer of security.

  • If you have a lot of passwords to remember, you may need some help. But never share a password or any other details with someone who’s not allowed access.

    It’s safe to store your passwords in a web browser or with a password manager.

    When you create a new password, many browsers will give you a choice to save it. If you save a password on a browser, make sure the device you use is secure.

    To keep a device secure, get the latest version of the browser and operating system and keep them up-to-date.

    How to use a password manager

    Your work phone, computer or other device may have a password manager app to help save your passwords. Many can also enter your passwords automatically to make it easier to log in to websites and other apps.

    Before you decide to use one, check out all the features and make sure it’s secure. And always keep it up-to-date.

    Make sure you create a very strong password to unlock your password manager.

  • We use two-factor authentication (2FA) to make sure it’s really you using your online account. So, even if a fraudster guesses your password, this extra security makes it harder for them to get into your account,   

    For 2FA to work, we need to send a code to you by text or landline. To be able to do this, please make sure we have your latest business phone number. Where 2FA uses a card reader, never divulge or input these codes if a caller asks you to or in response to any message you receive.

    If other online providers and apps use 2FA, turn it on as it will help to keep you safe.

    Contact us right away if you think someone else knows your banking details.

  • That's wrong!

    This is a weak password that would only take a computer one day to crack. Use three random words, plus numbers and special characters to create a strong password. Something like Use3RandomWord$ would take a computer thousands of years to crack. But fraudsters can use very powerful computers to speed things up. Learn how to create a strong password 

    That’s right!

    It would only take a computer one day to crack. This is a weak password. Use three random words, plus numbers and special characters to create a strong password. Something like 3Randomword$ would take a computer thousands of years to crack. But fraudsters can use very powerful computers to speed things up

    That's wrong!

    Never use any words or numbers that are personal to you or your business. Fraudsters can do lots of research about you and your business to try to guess a password. Use three random words, plus numbers and special characters to create a strong password. Learn how to create a strong password 

    That's right!

    Never use any words or numbers that are personal to you or your business. Fraudsters can do lots of research about you and your business to try to guess a password. Use three random words, plus numbers and special characters to create a strong password. 

    That's wrong!

    Use a different, strong password for every account you or your business holds. Use three random words, plus numbers and special characters to create a strong password. Learn how to create a strong password 

    That's right!

    Use a different, strong password for every account you or your business holds. Use three random words, plus numbers and special characters to create a strong password.

    There are billions of passwords that are easy to guess.

    Find out if your password needs to change on the National Cyber Security Centre website.

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Important Legal Information

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The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.