Keep your details safe

Keep your details safe

If you think you’ve fallen for a scam or someone knows your details, contact us.

Contact us now

Use strong passwords

There are many simple ways that your business can stay safe online. Using strong passwords is a good way to start.

To create a strong password choose three random words. And to keep it safe, don’t share it outside of your firm or write it down.

You can make a password even harder to guess if you add numbers or special characters. The longer the password, the stronger it is.

  • Protect your accounts

    Your business email account is your first line of defence. This can hold a lot of sensitive details that could be used against your firm by a fraudster.

    If you don’t have one already, pick a new strong password for the email account. Then do the same for any other accounts your firm may have, such as:

    • Bank account.
    • Social media accounts.

    Save your passwords

    Use a different, strong password for each account your firm has.

    If you need help to remember them, you can use your browser. Your browser settings should let you save each password.

    Browser security is very good, so it’s a safe thing to use and helps to make it easier to log on.

    Keep online account details private

    You may need multiple log on details for Internet Banking to cover each member of staff who has to bank online. These details need to be kept private as they allow access to your online banking account.

    When somebody leaves your business, make sure you get in touch to let us know. This will help to keep your account safe.

  • If an account asks you to set security questions, try to avoid using personal or business details.

    When you bank online, we use two-factor authentication (2FA) to make sure it’s you. This makes it harder for someone to get into your account, even if they guess your password.

    Other online providers and apps also use 2FA. If they do, it’s a good idea to turn it on as it will help to keep you safe.

    If you think someone else knows your banking details contact us now.

Lloyds Bank will never ask you to:

  • Share your account details - like user ID, password and memorable information.
  • Tell us your Personal Security Number (PSN) - for Telephone Banking.
  • Tell us your PIN code and expiry date.
  • Move money to another account.
  • Tell us your card reader codes.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.