The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

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    Starting a business – 10 things you need to know

    Starting your own business can be life changing. With the sheer volume of things to consider, it can be easy to overlook some essential planning steps.

    Here are ten important considerations to help you get your business up and running successfully.

    1. Think about how running your own business will impact your life

    Consider how the time and effort required could affect your work/life balance, including your family, friends and finances. Be honest with yourself and note down all of the advantages and disadvantages, so you know exactly what to expect.

    2. Understand your market

    Learn as much as possible about the industry or sector you’ll be working in. What are your customers like? How will they discover you and your product? Who is your competition? How is the market developing? If there is a trade association for your chosen industry, ask their advice.

    You can find insights into a number of key industries  on our industry focus pages.Lloyds key industries pages (page opens in same browser window)

    3. Define your USP

    A unique selling point (USP) is what makes your business different from your competitors. Try to think about the single most compelling reason why a customer would choose your business over another. This will help you to be competitive and form the basis of your marketing.

    4. Develop your idea

    Many people start a business because they have an idea without knowing whether it’s a profitable one or not. This is why research and networking can be invaluable. Family and friends may be able to provide some help, but you can also reach out to a business mentor or professional to help you refine your idea and understand its potential.

    5. Write a business plan

    This document should set out the key elements of your business, such as how it will operate, its aims, budget, how it will make money and by when. It’s an important document to share with your bank, investors and employees because it shows your strategic goals and commitment.

    View our writing a business plan guide.

    6. Get registered 

    There are a number of organisations you’ll need to notify to formalise your business enterprise:

    7. Get noticed 

    Once you’ve decided what you’re going to do, how you’ll do it and where you’ll do it from, it’s time to start generating sales. Celebrate your new business with a launch event, inviting potential customers and suppliers. Make the most of free platforms and publicity – set up a business profile on LinkedIn, Twitter and Facebook and connect to relevant people and groups in your sector.

    8. Keep records and consider appointing an accountant

    Whether you set up as a sole trader, partnership or limited company, you will need to keep company records. You’ll also need to choose an accounting method and it may be worth appointing an accountant if you don’t feel comfortable looking after your company’s finances.

    9. Pay your bills

    The success of your business can come down to people’s perceptions of it. So try to pay your bills on time – not just your utility or tax bills, but also your creditors. By paying promptly you’ll also have one less thing to worry about.

    10. Review and adapt your plan

    You should continually review how your business is performing. No business grows exactly as planned, so be prepared to refine or adapt your business plan if you need to.

    Your next steps

    Business mentors

    Lloyds Bank has more business mentors than any other UK bank*. They’re independent, unbiased professionals who can help you to start and grow your business.

    If you are interested in seeking support from a business mentor, visit mentors meMentors me website (Page opens in a new browser window).

    *Correct as at June 2016

    Help and support

    Our Business Resource CentreView our Business Resource Centre (Page opens in same browser window) contains news, insights and events, plus a range of business guides to help you start up and run your business.

    The GovernmentGovernment guidance on setting up a business (Page opens in a new browser window) provides guidance on setting up a business.

    The Department for Business, Innovation and SkillsDepartment for Business, Innovation and Skills website (Page opens in a new browser window) provides tools and guidance for businesses.

    Local councils can also be a good source of information - find out more.Find your local council (Page opens in a new browser window)

    Find out moreFind out more about our range of Business accounts (Page opens in the same browser window) about our range of business accounts.

    We can help you explore finance optionsFind our more about finance options for your business (Page opens in same browser window) to support your business ambitions.

    Find out more about our range of business insurance productsFind out more about our range of business insurance products.

    Further reading

    Important legal information

    Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

    Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).