Getting started

Once you receive your card machine you can be up and running in minutes. These guides will explain your connection options and how to set up your machine.

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Unboxing your card machine
See what you get with your card machine.

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Connecting up your card machine
How to connect to a phone line or ethernet cable.

Watch the video

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Changing your paper roll
Instructions for changing the paper roll in your terminal.

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Entering your merchant account number
How to set up your terminal for your business.

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Guide to setting up your card machine
This PDF guide explains your connection options and how to get set up. 

Download card machine set up guide (PDF, 76KB)

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Set up your Clover card machine
Visit the Clover website for information on setting up your Clover device.

Go to Clover website

Cardnet FAQs

Cardnet FAQs

Get answers to the most-commonly asked questions about taking payments with Cardnet.

FAQs FAQs
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Reporting with Cardnet

Useful guides and videos to help you access our online reporting tools and set up your reports quickly and easily.

Set up reporting Set up reporting
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Staying secure and compliant

Everything you need to know to keep your business secure and compliant while taking payments with Cardnet.

Security and compliance Security and compliance

Important legal information

Cardnet® is a registered trademark of Lloyds Bank plc.

We may monitor or record calls to make sure we have carried out your instructions correctly and to help improve the quality of our service.

Please remember we cannot guarantee the security of messages sent by email.

Lloyds Bank plc and Bank of Scotland plc (member of Lloyds Banking Group) are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Authorisation can be checked on the Financial Services Register at www.fca.org.uk