Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal.

So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

 

Coronavirus (COVID-19) – Support for your business

As the impact of coronavirus is felt across the UK, you may have concerns about how it could affect your business.

We’ve put in place some additional support and information to help.

Coronavirus Business Interruption Loan Scheme (CBILS)

Find out more

Financial support for small businesses

Find out more

Accessing your accounts

Find out howto access your accounts

More help and support

Find out more

Impacts on our services

We're working to keep services available for those who most need them, and help you access ways to bank. Find out how services are currently affected by Covid-19.

Find Out More

Coronavirus Business Interruption Loan Scheme

Businesses with a turnover up to £45 million may be eligible for the government-backed scheme, which will enable the continued provision of finance to UK businesses during the COVID-19 outbreak. 

More information can be found on the British Business Bank website.

All lending is subject to status.

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Businesses without a dedicated Relationship Manager

Find out more

Businesses with a dedicated Relationship Manager

Find out more

 

The government has recently announced a scheme (“Coronavirus Large Business Interruption Loan Scheme”) for businesses with a turnover between £45m and £500m, offering loans of up to £25m.  We will be announcing further details on how to enquire about this option very soon – in the meantime please contact your Relationship Manager to understand your available options. 

Financial support for small businesses

We’re keen to help protect our small business customers from the impacts of coronavirus and we’ve therefore introduced a £2 billion package of arrangement fee free finance for businesses with a turnover up to £25 million to help minimise disruption to your business operation over the coming weeks and months.

This support package has been designed to help you manage your ongoing cash flow needs caused by supply chain interruptions or employee absences. The financial support available includes:

1. No arrangement fees for new overdrafts or overdraft limit increases

  • For businesses with a turnover of up to £3m, please visit our Overdraft page for more information on how to apply for an overdraft
  • For businesses with a turnover of £3-25m, please contact your relationship manager

2. No arrangement fees for increased Invoice Finance facilities

  • Existing clients – who have requests for increased facilities, please contact your Client Manager in the first instance who will be able to support

3. We've lowered our pricing for customers borrowing up to £25,000

Planning ahead to protect your business against coronavirus

Create and maintain effective plans to make your business as resilient as possible and minimise the impacts of coronavirus on your staff, supply chain and customers.

Find out more in our guide

Accessing your accounts

There are a number of ways you can stay in control of your business finances remotely.

Internet Banking

Online for Business gives you access to your accounts using a desktop, laptop or mobile device. 

You can:

  • Pay people and companies
  • View statements and download PDF copies
  • Transfer money
  • Manage regular payments
  • Manage who can access your account
Log onto online for business

Mobile banking

Once you have registered for Online for Business, download our mobile banking app from the app stores.

You can:

  • Check your balance
  • Pay in cheques (£500 per cheque, £1000 daily limit)
  • Make payments to existing beneficiaries
  • View and cancel regular payments
Find out moreabout mobile business banking

Telephone self-service

Our automated service lets you take care of your day-to-day banking at a time and place that suits you.

 

You can:

  • Check balance and recent transactions
  • Transfer money
  • Change standing orders
  • Order statements
  • Pay bills
Find out more

ANY PROPERTY GIVEN AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR OTHER DEBTS SECURED ON IT.

All lending is subject to a satisfactory credit assessment and we will need your permission to carry out a credit check on you and your business. You should not apply for an amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service. Not all telephone banking services are available 24 hours, 7 days a week. Please speak to an adviser for more information.

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Telephone: 020 7626 1500. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.