Coronavirus – Support for your business

As the impact of coronavirus (COVID-19) is felt across the UK, you may have concerns about how it could affect your business. 

We’ve put in place some additional support and information to help. 

Government-backed lending schemes

Read more

Frequently asked questions

View our FAQs

Guides and resources

Find out more

Accessing your accounts

Find out howto access your accounts

Impacts on our services

Find out how banking services are currently affected by COVID-19. Thank you for your patience while we manage this unprecedented demand.

Service status

Ask us a question

Search our support assistant for answers to common queries.

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Accessing your accounts

There are a number of ways you can stay in control of your business finances remotely.

Internet Banking

Online for Business gives you access to your accounts using a desktop, laptop or mobile device. 

You can:

  • Pay people and companies
  • View statements and download PDF copies
  • Transfer money
  • Manage regular payments
  • Manage who can access your account
 

Mobile banking

Once you have registered for Online for Business, download our mobile banking app from an app store.

You can:

  • Check your balance
  • Pay in cheques (£1000 per cheque, £2000 daily limit)
  • Make payments to existing beneficiaries
  • View and cancel regular payments

 

Telephone self-service

Our automated service lets you take care of your day-to-day banking at a time and place that suits you.

You can:

  • Check balance and recent transactions
  • Transfer money
  • Change standing orders
  • Order statements
  • Pay bills

ANY PROPERTY GIVEN AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR OTHER DEBTS SECURED ON IT.

All lending is subject to a satisfactory credit assessment and we will need your permission to carry out a credit check on you and your business. 

You should not apply for an amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action. 

All lending is subject to status. Security may be required.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service. Not all telephone banking services are available 24 hours, 7 days a week. Please speak to an adviser for more information.

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Telephone: 020 7626 1500. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.