Download our app
You can pay in cheques, transfer money, and do much more, all from your mobile.
Change who can access your accounts
If you’re a full access user, you can ask to add and remove people in Online for Business and the Business Banking app.
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- Go to ‘More’ then ‘Business Profile and Settings’.
- Select ‘User Management’ to get started.
Log in to Online for Business.
1. Select ‘Admin’ then ‘Your business’ tab.
2. In ‘Manage your people and controls’, select ‘Add Signatory’ or 'Manage' in the 'People in your business' section.
Frequently asked questions
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If you are unable to use Online for Business, and you need to add or remove people from your business accounts, complete and email this form:
Instruction to vary your authority 14080 (PDF, 396 KB)
You should use this form if you:
- are changing the signing rules on your accounts
- have complex signing rules for limits and panels
- are changing the name of the business or organisation.
If you’d like to set up panels or specific signing rules for either non-payment or payment instructions, please also complete the form below:
Instruction to set up complex signing rules 14113 (PDF, 166 KB)
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Before you add a new person in either Online for Business or the app, you’ll need:
- your mobile phone or card reader
- the name, email and mobile number of the new user
- their role in the business
You might need to tell us the phone number and email address of an extra signatory. We'll ask them to approve this request based on your bank mandate instructions.
You can go back to the form later if you don’t have key information to hand before submitting.
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You can give people full or limited access to your business accountsmandata variation form Full signatory
Limited signatory
Full signatory
Make payments
Limited signatory
Full signatory
Talk to us about your business account
Limited signatory
Full signatory
Access Online for Business
Limited signatory
Full signatory
Apply for products, such as a loan, overdraft or savings account
Limited signatory
Full signatory
Authorise changes, such as updating your address
Limited signatory
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They tell us how many people are needed to approve changes to your business account.
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You may be in the situation where signatories on your account can no longer approve changes. For example, they may have left your business. In cases like this, please refer to board resolution information.
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All approvers should be able to review and approve changes online. They only need an email address and UK mobile number. If they’re having trouble reviewing the request, please get in touch. One of our team will be able to help.
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To change the name of your business, you’ll need to complete and email the form below:
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How can I find out who needs to approve? How can I find out who needs to approve? expandable section
You can view the people listed as signatories on your account in Online for Business. Log in and select the ‘Admin' hub tab.
If these aren't listed, you can get in touch with us.