Employee training and fraud
If you have employees it’s important they know what to look out for so they can help protect your business from fraud. Here are a few things you should consider:
- Make a training schedule - make a training schedule to teach your employees about fraud risks. Make sure they have read our suspicious calls and suspicious emails sections.
- Create a fraud policy - Create a policy that makes it clear how your employees are allowed to use their work devices. Make sure they understand it and follow it carefully. It’s very important that your employees know not to download tools or programmes onto their work devices, or click on links in suspicious emails or messages.
- Use anti-fraud software - Install web or email filtering, memory stick restrictions and/or alerts that warns you when there’s risky activity on one of your employee's devices.
Sometimes it can be a person working in your business that commits fraud. Here are a few things you should consider to help protect your business from this:
- Check your hiring process - Keep your hiring process up to date with proper checks for any new staff that join your business.
- Check who can access what - Regularly check who has access to important or sensitive data and systems.
- Enable ‘whistleblowing’ - ‘Whistleblowing’ means a member of staff can report any suspicious activity they see in the business they work for without anyone in the business knowing it was them. This means a staff member won’t be scared of losing their job. Make sure staff know they can do this.
- Review your policies - Show ‘zero tolerance’ to fraud and make this clear to your staff.
Important Legal Information
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.
Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.
We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.