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Service status

Check on any planned work we’ve got coming up, and what it might mean to you. You can also see updates on fixes for outages here too.

How our services are looking

Mobile banking app

There's no work in the diary.

Online banking

There's no work in the diary.

Branch network

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

There's no work in the diary.

Debit cards

There's no work in the diary.

Credit cards

There's no work in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can. 

Need help?

If you're registered for online banking, the fastest way to get in touch is by messaging us securely online.

Message us

Our virtual assistant can easily answer most questions. If it can’t help, we'll pass you onto someone who can.

How to message us

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Do more with the app

Find out about all the great features of our highly rated app and how it compares to online banking.

More about the app

How secure is the app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

Everyday banking online

Manage your profile, money or cards from your sofa with the app or online banking.

What you can do online

Help and guidance

Looking for more support? Use the information and guides in our help centre to find what you need.

Help and guidance

Help and guidance

Looking for more support? Use the information and guides in our help centre to find what you need.

Help and guidance