Go paper-free
Amend paper-free preferences for your statements and correspondence.
Having trouble paying your mortgage?
If you're having trouble paying your mortgage, please get in touch.
The sooner you let us know, the quicker we can help.
Steps to take
We'll guide you through it.
-
In the app
Search for ‘Need help with your debt or payments’ or select the 3-dot menu to find it. -
On a phoneSelect the ‘Our products and services’ tab. Then select ‘Need help with debt or payments?’ under ‘Mortgages’.​
On a computer
Select ‘Need help with your debt or payments?’ on the account menu.​
Getting started online
-
You can call us if you're not registered for online banking. If you prefer to bank in person, there’s a range of services in your local area.
You may also like
Get clued up on credit
Your credit score affects the cards and interest rates you qualify for. Learn more about how credit works.
