Mortgage support
Worried about paying your mortgage? We have various ways that we can help you.
In the past 5 years, we have donated over £110 million to our Foundations.
Through grants, our Foundations focus on giving charities the funding they need to provide vital local services. As well as providing funding, our Foundations combine local knowledge and expertise to help charities to become more effective and financially sustainable. Our colleagues also offer practical support through skills-based volunteering programmes and sharing digital resources.
These same issues can affect our customers and colleagues. The Foundations share insights, expertise and best practice with us to help inform our customer and colleague products and propositions.
We go further to support the Foundations and the charities they help, with our colleagues sharing their skills and volunteering time as mentors and trustees.
Our colleagues are also able to claim up to £1,000 a year in matched giving for their fundraising and volunteering efforts. It is a great way for colleagues to support local charities that are important to them.
Funding from the Lloyds Bank Foundation for England and Wales has helped the Latin American Women's Rights Service resource innovative campaigns to support survivors of domestic abuse, and advocate for changes to the Domestic Abuse Bill. Watch this short film to discover more about their important work.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Calls may be monitored or recorded to help us improve our quality of service.