Textphone numbers
If you’re deaf or have problems with your speech, you can use a textphone instead of a voice telephone.
Unlike a standard telephone, a textphone has a keyboard and a display screen. Instead of speaking into a telephone mouthpiece, you type what you want to say using the keyboard.
You can only use the textphone service with a textphone – it isn’t compatible with standard telephones or mobile phones.
Type of query |
Phoning from the UK |
Phoning from overseas |
Availability |
---|---|---|---|
Type of queryPersonal account |
Phoning from the UK |
Phoning from overseas |
AvailabilityLines are open 24/7. |
Type of queryBusiness account |
Phoning from the UK |
Phoning from overseas |
Availability7am-8pm Mon-Fri, |
Type of queryHelp with Internet Banking registration |
Phoning from the UK |
Phoning from overseas |
AvailabilityYou can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages. Sign Video services are also available if you’re Deaf and use British Sign Language. |
Type of queryFor technical questions with Internet Banking |
Phoning from the UKTry online help or call 0345 300 2280Call 0345 300 2280 |
Phoning from overseas |
AvailabilityYou can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages. Sign Video services are also available if you’re Deaf and use British Sign Language. |
Type of queryFor Online Banking security questions |
Phoning from the UKTry our Security section or call 0345 300 2280 |
Phoning from overseas |
AvailabilityYou can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages. Sign Video services are also available if you’re Deaf and use British Sign Language. |
Type of queryLost or stolen cards |
Phoning from the UK |
Phoning from overseas |
Availability24 hours a day |
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Calls may be monitored or recorded to help us improve our quality of service.
PhoneBank® is a registered trademark of Lloyds Bank plc.