All the information you need to change your name or address
For security reasons, changing your name cannot be completed online.
Drop into your local branch taking the appropriate acceptable evidence with you as detailed below:
If you have accounts or other products or services with one or more of the following parts of Lloyds Banking Group or companies, we will inform them of your new details: Lloyds Bank Credit Cards, Lloyds Bank Insurance, Lloyds Bank Private Banking. If Lloyds Bank Insurance has arranged a policy for you through a separate insurance company you will still need to contact that company directly, as your failure to do so could affect your insurance cover.
Our Mobile Banking app is the easiest way to change your address. It’s quick, time-saving and can be done in just a few simple steps.
Find out how to download the app and register your device. Terms and conditions apply.
If you are moving abroad, the change is for a child’s account, or you need letters sent to more than one address, please visit your local branch.
You can drop into one of our branches. Or if you're registered with PhoneBank call us on 0345 300 0000 (+44 1733 347 007 from outside the UK). If you’re hard of hearing or have a speech impairment, you can contact us using Textphone on 0345 300 2281 (+44 1733 347 500 from outside the UK).
You can also write to us at:
Please quote the following reference number: P1COA. We will also need your:
For accounts or other products or services with one or more of these Lloyds Banking Group companies: Halifax, Bank of Scotland or Lloyds Bank Private Banking—we will update them with your new address.
For any insurance set up by us, please contact your provider to update them with your new address. It could affect your policy if you don’t.
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.
Calls may be monitored or recorded.