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Help with emergencies

Help with emergencies

Lost your card or experiencing difficulties abroad? We're on hand to help.

Lost or stolen card?

Lost or stolen card?

If your Lloyds Bank credit or debit card has been lost or stolen you should report it immediately.

I've noticed suspicious activity

I've noticed suspicious activity

Do you think someone has accessed your Lloyds Bank account?

Report online fraud

I need to make an insurance claim

I need to make an insurance claim

If you need to make a claim on your insurance policy, we have dedicated teams ready to help you.

I'm having problems abroad

I'm having problems abroad

We can help with any issue with your cards, Travellers Cheques or cash.

Get help abroad

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Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Mobile Banking app: Our app is available to UK personal Internet Banking customers and Internet Banking customers with accounts held in Jersey, the Bailiwick of Guernsey or the Isle of Man. You need to have a valid registered phone number. Minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn't work on jailbroken or rooted devices. Terms and conditions apply.