We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking

 

Universal Credit support

Universal Credit is a new Government benefit for people who may be on low income, out of work or looking after children at home.

Free independent help 

Whether you are already claiming Universal Credit, or you may be in the future, there is a lot of information available.

Here are two really useful sites which can help you to understand more about how Universal Credit works and also how you will personally be affected.

The Money Advice Service logo

The Money Advice Service

The Money Advice Service

This free and impartial site provides easy-to-access information about Universal Credit, what it is and how it works. It explains what benefits are included and when you can expect to receive your payments.

Visit The Money Advice Serviceexternal website.

Helpful guides and tools

For more help and support on budgeting, borrowing or saving, we've brought together a list of helpful guides, articles and tools to help you master your money.