Mortgage support
Worried about paying your mortgage? We have various ways that we can help you.
It's simple to register
How to register
- We’ll ask for your name, date of birth, postcode and account details for one of your Lloyds Bank accounts.
- Next you’ll create your User ID and password. For Mobile Banking, depending on the type of phone you have, you can log on securely using your fingerprint or Face ID.
- You’ll see our terms and conditions at this point. Now we’ll do a quick security check to make sure it’s you. Select the phone number you want us to call.
- Make a note of the 4-digit code you see on your screen. Keep this code private. We’ll then call you on the number you chose.
- We’ll ask you to read out the code or key it in using the numbers on your phone.
- You’ve set up your details and now you can log on to our app or Internet Banking.
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