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Call us for help

We have dedicated teams to help with your money worries.

Already missed a payment?

Mortgages

0808 145 0399

Lines are open Monday to Friday, 8.00am to 7.30pm and Saturday, 8.00am to 12.30pm

Overdraft or loan

0808 145 0368

Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 8.00pm and Sunday, 10.00am to 8.00pm

Credit Card

0808 145 0391

Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 8.00pm and Sunday, 10.00am to 8.00pm

Worried about future payments?

Mortgages

0808 145 0692

Lines are open Monday to Friday, 8.30am to 7.00pm and Saturday, 8.30am to 1.00pm

Overdraft, loan or credit card

0808 145 0411

Lines are open Monday to Friday, 8.00am to 7.00pm and Saturday, 8.00am to 4.00pm

Before you call us

To save time when we speak and give you the best help we can, there are some things to have ready:

  • Your account numbers
  • Details of your income
  • Monthly spending
  • Details of payments you make to others

What to expect

On the call we’ll help you by:

  • Talking through your money to see what's worrying you
  • Talking through what help you may be able to get
  • Giving some useful tips on where to get some extra help