The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

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    What to do if you need to take time off work for coronavirus sickness or self-isolation and claim statutory sick pay

    Many people are expected to self-isolate and many people may also need to take time off work due to illness. Because of this, the UK Government has changed the rules on Statutory Sick Pay (SSP). Previously, you would have needed to wait for four days before receiving an SSP payment. However, if you are absent from work because you are sick with coronavirus or because you have to self-isolate, you’ll now receive SSP from the first day of absence.

    Find out more about the changes to SSP during the coronavirus outbreak, eligibility or how to claim SSP from Gov.uk.

    More support and advice

    What should I do if I’ve been furloughed because of coronavirus?

    What should I do if I’m worried about my job security because of coronavirus?

    Tips for the self-employed whose work may have reduced or stopped because of coronavirus

    Self-isolation and sick leave whilst on a zero-hours contract

    Where to start if you’ve lost your job because of coronavirus

    Important legal information

    Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.