The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

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    Self-isolation and sick leave whilst on a zero hours contract

    Many people are on a zero-hour contract. If, under Government guidance, you have to self-isolate or you are off sick with coronavirus, you may be entitled to Statutory Sick Pay (SSP). Check with your employer if you are unsure. Find out more about eligibility or how to claim SSP from Gov.uk. 

    Additionally, if you find that your working hours have been cut or reduced dramatically as a result of the coronavirus outbreak, you may be able to claim benefits such as Universal Credit. Find out more from Gov.uk.

    More support and advice

    What should I do if I’ve been furloughed because of coronavirus?

    What should I do if I’m worried about my job security because of coronavirus?

    Tips for the self-employed whose work may have reduced or stopped because of coronavirus

    What to do if you need to take time off work for coronavirus sickness or self-isolation

    Where to start if you’ve lost your job because of coronavirus

    Important legal information

    Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.