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How do I cancel a Direct Debit using the mobile app?

Step 1

Step 1

Go to your account page and choose the '...' icon.

Step 2

Step 2

Then choose 'Direct debits'.

Step 3

Step 3

Choose 'cancel' underneath the Direct Debit you want to cancel.

Step 4

Step 4

If you can't cancel a Direct Debit in the mobile app, you should ask the recipient to cancel it.


When you cancel a Direct Debit, it's a good idea to contact the recipient, otherwise they may reinstate it.

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