Manage the people you pay

You can do this online

  • Manage the list of people you pay in online banking or the mobile app.
  • Add or delete someone at any time.
  • Keep the list under control and remove clutter.
A smartphone showing existing payees in the app.

Steps to take

We’ll guide you through it.

    1. Log in and select 'Pay & transfer' from your account.
    2. Select 'Choose who to pay'.
    3. To add a recipient, select 'Pay new'. To pay or delete an existing recipient, select 'Manage next to their details'. You can choose to make a payment or delete them.
    4. All done. You've added, paid or deleted that recipient.
    1. Log in and select 'More actions' from your account.
    2. Select 'Payments and Transfers', then 'Manage Recipients'.
    3. Manage your existing recipients using the Pay link or X icon.
    4. All done. You've paid or deleted that recipient.

Getting started online

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Continue to app

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Need help?

If you're registered for online banking, the fastest way to get in touch is by messaging us securely online.

Message us

Our virtual assistant can easily answer most questions. If it can’t help, we'll pass you onto someone who can.

How to message us

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Further help with payments

Understand regular payments, share your bank details or pay in a cheque on your phone.

Read our payment guides

Further help with payments

Understand regular payments, share your bank details or pay in a cheque on your phone.

Read our payment guides