We will cancel your old card and deliver a new one to you which will usually arrive within 3-5 days.
Log on to report it
Alternatively:
Please make sure you check your account for any transactions you don’t recognise and phone us immediately should you be concerned that your account has been used fraudulently.
With lost or stolen American Express® Travellers Cheques, you will need to:
- Report all facts about the loss or theft to the police if American Express® asks you to.
- Give American Express® the serial number of the lost or stolen Travellers Cheques and the place and date on which you bought them.
- Complete the refund forms provided by American Express® and provide acceptable proof of your identity.