If you’ve reported your debit card as lost or stolen, you can view your card details in the app the following day.
If you have mobile notifications switched on, you’ll get an alert when your card details are ready to view. You can open this notification to view your new card details in the app.
How to switch on mobile notifications
When you can view your credit card details in the app depends on when you reported your card as lost or stolen:
- Reported before 5pm Monday to Friday – your card details will show the next day.
- Reported after 5pm Monday to Thursday - your card details will show within two days.
- Reported after 5pm on Friday, or on Saturday or Sunday - your card details will show the following Tuesday.