The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.


for car insurance

Lloyds Bank Car Insurance is underwritten by a panel of insurers and is arranged and administered by BISL Limited.

Coronavirus update:

  • Please be reassured that the cover provided by your insurance policy with us will be unaffected by the outbreak.
  • If you contact us, there may be longer waiting times than usual as we are working to keep our staff safe.
  • Please log in to your Self Service Centre in the first instance to view or manage your policy. Our webchat team will also be available to help you once logged in.
  • Please don’t send us anything by post at the moment. If you need to send us proof of no claims discount, you can do this by logging in.


Apologies for any inconvenience and thanks for your support.

Log on to Self-Service Centre

Retrieve your Quote

If you’ve already completed a quote in the last 30 days, you can pick up where you left off.

Retrieve your quote

Why choose Lloyds Bank Car Insurance?

Whether you’re driving to work or having a family day out, it’s reassuring to know you’re covered should the unexpected happen.

With Lloyds Bank Car Insurance you get:

  • Affordable cover with a brand you know and trust
  • Annual or monthly premium options so you stay in control of the costs
  • Guaranteed Replacement Car Cover - included at no extra cost for the first 12 months, when selected
  • A range of optional extras - including Motor Legal Protection, RAC Breakdown Cover, No Claims Discount Protection and Keycare.

Get a quote for car insurancefor car insurance

10% Discount for internet banking customers

If you’re an internet banking customer, you’ll automatically receive a 10% discount on your first years cover (excludes optional extras). Simply log on to get your quote.

Log on to get a quotefor car insurance

Already got a quote?

When getting or retrieving a quote online, you'll be taken to a partner site with a new privacy and cookie policy.

Retrieve your quote online

Prefer to speak to us in person?

Prefer to speak to an insurance team member call us on 0330 018 1403

Lines are open 8am–9pm Mon–Fri, 9am–5pm Sat, 10am–4pm Sun and public holidays.

Our Car Insurance products

Not sure what the right level of car insurance cover is for you?

All our policies come with great benefits.

  • 24-hour emergency claims helpline.
  • 60 Days European Union Cover - at the same level of cover as you get in the UK.
  • No Claims Discount rewards you for careful driving. Minimum Premiums apply.

And if you take out a comprehensive policy, you’ll also enjoy these extra benefits:

  • 3 year guarantee on approved claims repairs.
  • 24-hour emergency windscreen helpline.
  • New car replacement – if a car you bought new in the last 12 months is stolen and not recovered.
  • Vandalism cover – so if your car is damaged maliciously, you're still protected.
  • Courtesy car – whilst your car is at one of our approved repairers. Subject to availability and eligibility.
Terms, conditions and exclusions apply to all benefits. Normal Excess applies and NCD might be affected. Full details of what’s covered can be found in the policy documents.

Additional information and optional extras

  • No Claims Discount Protection is provided and administered by BISL Ltd.

    No Claims Discount (NCD) is a discount applied to your Car Insurance premium for the number of years in which you haven’t made a claim to your policy. For each year you’re insured without making a claim you’ll earn another year’s NCD, up to a maximum of nine years (minimum premiums apply). To find out your number of NCD years, please look on your latest renewal invitation from your Car Insurance provider.

    If you have 4 or more years NCD you may be able to protect the number of years discount you have accumulated for an additional cost by purchasing No Claims Discount Protection. With NCD Protection, you are able to make two fault claims within a three year period without it reducing the NCD applied to your policy premium.

    If selected, the cost of No Claims Discount Protection will be calculated as a percentage of the insurance policy premium. The stand-alone price for this additional option will be displayed on your price presentation page.

    No Claims Discount Protection:

    • allows you to make two fault claims within a three year period without it reducing the NCD applied to your policy premium.
    • does not protect the overall price of your insurance policy. The price of your insurance policy may increase following an accident even if you were not at fault.
  • We know your car is important to you so when you take out our car insurance it now comes with Guaranteed Replacement Car cover for 12 months, at no extra cost. You’ll need to select this as an optional extra when you get a new quote direct with us. Terms and conditions apply.

    With Guaranteed Replacement Car Cover, you get:

    • a car promptly and efficiently from a leading national network, as long as you claim within 14 days
    • use of this car for up to 28 days

    - when yours has been stolen or written off

    - whilst waiting for a courtesy car to become available

    - when yours is not driveable following a fire, theft or accident claim.

    Terms, conditions and exclusions apply. Please refer to the policy documents (PDF, 614 kB)Opens in a new browser tab for details of what is and isn’t covered.

    Keep in mind: Guaranteed Replacement Car Cover is different to courtesy car cover as courtesy car cover won’t be available to you if your car is stolen or written off. Courtesy car cover is also dependent on a car being available from the garage, and is only available with comprehensive cover.

    A refundable fuel deposit is required when obtaining the replacement car. This cover is only available in the UK or Isle of Man.

    Guaranteed Replacement Car Cover is administered by ACM ULR Limited and underwritten by UK General Insurance Limited, on behalf of Great Lakes Insurance SE.

  • It’s easy for car keys to go missing, which is why we offer Keycare cover for only £9.49. Just attach a Keycare fob to your keys and Keycare will come to the rescue when you need it.

    No matter when you lose your keys, Keycare will be there to help.

    With Keycare Cover, you benefit from:

    • Call out and cover anywhere in the European Union up to £1,000
    • Cover if you lock your keys inside your car or home. Including locksmith charges, car hire for up to 3 days and replacement keys (within the annual limit per policy year)
    • A 24/7 helpline – no matter when you lose your keys, Keycare will be there to help. Please remember to let us know if you have lost your keys within 30 days
    • Cover for the immediate family members (Grandparents, parents, spouse, civil partner, live-in partner, child or step child) who live at your address
    • No excess to pay, and Keycare claims won’t affect your no claims discount
    • A £10 reward paid by Keycare to anyone who finds and returns your keys.

    Terms, conditions and exclusions apply. Please refer to the policy documents (PDF, 127 kB)Opens in a new browser tab for details of what is and isn’t covered.

    Keycare is arranged by BISL Limited, administered by Keycare Limited and underwritten by Ageas Insurance Limited.

  • As the driver, both you and your passengers could be left out of pocket following an accident. Our motor legal protection is here to support you. The 24/7 legal helpline means there's always someone at the other end of the phone to offer assistance. If you have an accident that wasn’t your fault, our motor legal protection policy provides cover for up to £100,000 of legal expenses to help with:

    • obtaining compensation for personal injury and medical expenses
    • recovering losses resulting from the accident (e.g. policy, excess, loss of earnings, phone bills and travel costs)
    • recovering repair costs if not already covered by comprehensive car insurance
    • recovering vehicle hire charges

    As long as there are reasonable prospects of you winning your case and the estimated legal costs don’t outweigh the amount you're claiming, a solicitor will be instructed to act on your behalf, giving you peace of mind and a hassle-free solution when you need it most.

    You'll also receive motor prosecution defence cover if you're facing suspension or disqualification of your driving licence. You'll receive up to £20,000 of legal expenses to help with your case, as long as there is a reasonable chance of avoiding suspension or disqualification. This cover doesn’t include fines or penalties or any charges relating to alcohol or drugs.

    This cover only costs £30.99 per year.

    Terms, conditions and exclusions apply. Please refer to the policy documents (PDF, 704 kB)Opens in a new browser tab for details of what is and isn’t covered.

    Motor Legal Protections is administered by ACM ULR Limited. The Legal Expenses element is underwritten by RAC Insurance Ltd.

  • Wherever you’re heading, a breakdown’s always going to be the last thing you want. But it can happen. To make sure you stay on the road, you can add RAC Breakdown Cover to your policy. Cover starts from £29.99 per year.

    Levels of cover

    Breakdown Cover comes with certain services and levels. These include:

    • Roadside Assistance: assistance at the roadside if you’ve broken down more than a quarter of a mile from home.
    • At Home: you get assistance if your vehicle doesn’t start and is within a quarter of a mile of your home address.
    • Recovery: you get transport for you, your vehicle and up to seven passengers to your home or any other (single) UK destination, if the RAC can’t arrange a prompt local repair.
    • Onward Travel: includes car hire, payment for public transport and even hotel accommodation if you need it to complete your journey.
    • EU: covers you for travel in European countries.

    Breakdown cover and annual charges

    Cover level

    Cost per year

    Cover level

    Roadside Assistance

    Cost per year


    Cover level

    + Recovery

    Cost per year


    Cover level

    + At Home

    Cost per year


    Cover level

    + At Home
    + Recovery

    Cost per year


    Cover level

    + At Home
    + Recovery
    + Onward Travel

    Cost per year


    Cover level

    + At Home
    + Recovery
    + Onward Travel
    + EU

    Cost per year


    Terms, conditions and exclusions apply. Please refer to the policy documents (PDF, 702 kB)Opens in a new browser tab for details of what is and isn’t covered.

    RAC Breakdown Cover is provided by RAC Motoring Services.

10% Internet Banking discount

Get a quote and apply through Internet Banking and we'll automatically include a 10% discount in your first year (excludes optional extras).

Log on to get a quotefor car insurance

New Customer?

Get an online car insurance quote with Lloyds Bank Car Insurance.  It only takes a few minutes to get a quote for your car insurance. You can also retrieve a saved quote.

Get a quotefor car insurance

Self-Service Centre

As an existing customer, you can manage your policy online with our self-service centre. With self-service, you can:

  • access your policy online 24/7
  • view, download or print your policy documents
  • change your payment details
  • make a payment
  • change your policy details
Log on to Self-Service centre

Proof of no claims discount

When providing proof for your no claim discount, we accept the following:

Please post your no claim discount proof documents to :

Lloyds Bank Car Insurance - Insurance servicing,

Unit 25, Tresham Road, Orton Southgate, Peterborough, PE2 6BU

Or email them to

To avoid the cost of your policy increasing or being cancelled, please send in your proof of no claims discount within 21 days of your policy start date.

Helpful phone numbers

Car Insurance quotes and sales

0330 018 1403

Car Insurance policy changes

0344 209 0476

Making a claim

0344 209 0477

Breakdown cover

0330 332 8477

Keycare cover

0345 303 4002

Windscreen glass repair cover

0330 018 7503

We welcome calls from the Next Generation Text Service. If you want to communicate with one of our representatives add 18001 before the number you require. For more information visit the Next Generation Text (NGT) Service website.

Financial Services Compensation Scheme

FSCS PDF opens in a new tab.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).