Cancelling a Direct Debit
How do I cancel a Direct Debit using a desktop or laptop computer?
Choose the 'More Actions' button on your account.
Open 'Direct Debits and standing orders’.
Click 'Manage Direct Debits'.
Find the Direct Debit you want to cancel and click 'Cancel' next to it. If you don't see 'cancel' you should ask the recipient to cancel it.
How do I cancel a Direct Debit using the app?
Go to your account page and choose the '...' icon.
Then choose 'Direct Debits’.
Choose 'cancel' underneath the Direct Debit you want to cancel.
If you can't cancel a Direct Debit in the mobile app, you should ask the recipient to cancel it.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
We don't charge you for Mobile Banking, but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. Personal Internet Banking customers only. Terms and conditions apply.
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Mobile Banking app
To use our Mobile Banking app you need to have a valid phone number registered to your account. Available to UK personal Internet Banking customers and Internet Banking customers with accounts held in Jersey, the Bailiwick of Guernsey or the Isle of Man. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn’t work on jailbroken or rooted devices. Terms and conditions apply.