Cancelling a Direct Debit
How do I cancel a Direct Debit using a desktop or laptop computer?
Choose the 'More Actions' button on your account.
Open 'Direct Debits and standing orders’.
Click 'Manage Direct Debits'.
Find the Direct Debit you want to cancel and click 'Cancel' next to it. If you don't see 'cancel' you should ask the recipient to cancel it.
How do I cancel a Direct Debit using the app?
Go to your account page and choose the '...' icon.
Then choose 'Direct Debits’.
Choose 'cancel' underneath the Direct Debit you want to cancel.
If you can't cancel a Direct Debit in the mobile app, you should ask the recipient to cancel it.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Mobile Banking: We don’t charge you for Internet Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Internet Banking.
Mobile Banking app: Our Mobile Banking app is available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.
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