View your card details
You can view your debit or credit card details in our Mobile Banking app. This lets you make purchases online or over the phone when you don't have your card to hand.
What you need to know
- This service is for active debit and credit card users.
- You’ll need to be registered for Internet Banking and the Mobile Banking app.
- If you have just opened an account with us, you’ll be able to view your card details once the application process is complete.
Your card details are stored safely within our app and can only be accessed once you've logged in securely.
How to view your debit or credit card details
Frequently asked questions
If you have reported your debit card as lost or stolen you can view your card details in the app the following day.
If you have mobile notifications switched on, you will get an alert when your card details are ready to view. You can open this notification to view your new card details in the app.
When you can view your credit card details in the app depends on when you reported your card as lost or stolen:
- Reported before 5pm Monday to Friday – your card details will be available the next day
- Reported after 5pm Monday to Thursday - your card details will be available within two days
- Reported after 5pm on Friday, or on Saturday or Sunday - your card details will be available the following Tuesday.
If you have ordered a replacement debit card, your card details can be seen in the app the following day.
If you have ordered a replacement credit card, you can continue to use your existing card details in the app.
If your debit card is due for renewal, your new card details will be available in the app up to 30 days before the expiry date.
If your credit card is due for renewal, your new card details will be available in the app up to 60 days before the expiry date.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Mobile Banking: Mobile Banking is available to Internet Banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
Mobile Banking app: Our app is available to Internet Banking customers with a UK personal account and valid registered phone number. It’s only available to iPhone and Android users. Minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. You must register your device.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.