We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking


Manage Recipients

It’s simple to manage the people and companies you need to pay. Select ‘More actions’ for the account you want to manage, choose ‘Payments & transfers’ and then select ‘Manage recipients’.

Internet banking screen showing how to access manage your recipients.

1.Choose to manage your UK or International recipients.

2. You can make a payment as well as add or delete a recipient.