The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

 

Manage Recipients

It’s simple to manage the people and companies you need to pay. Select ‘More actions’ for the account you want to manage, choose ‘Payments & transfers’ and then select ‘Manage recipients’.

Internet banking screen showing how to access manage your recipients.

1.Choose to manage your UK or International recipients.

2. You can make a payment as well as add or delete a recipient.

Internet Banking managing recipients screen showing where you can make a payment as well as add or delete a recipient.