Go paper-free
Amend paper-free preferences for your statements and correspondence.
Make your money work harder
Step into the new tax year with an ISA that helps you save tax efficiently and bring your goals closer.
Discover our ISAs
Our products
Mortgages
Find a mortgage deal that best suits your needs. Explore and compare our mortgage rates, or apply for a mortgage, online or in our app.
Current accounts
From everyday banking to bank accounts with added rewards, find what’s right for you.
Investments
Whether you're an experienced investor or starting out, we have an investment product for you.
Personal loans
For big ideas or smaller plans, see how much you could borrow before you apply.
The amount and rate you're offered will depend on your personal circumstances.
Credit cards
Check your eligibility before you apply. It takes about 5 minutes and won’t affect your credit score.
Savings
Whatever it is you want to save for, our range of savings accounts can help. Find the right account for you.
Home insurance
Get straightforward home insurance when you come to us.
- Pay monthly without any extra fees.
- 24/7 emergency claims line at the ready.
- We know your re-build costs so you don't need to.
Car finance
Ready to upgrade your wheels? Discover our car finance options to get you on the road.
Customer Support
Help and guidance
Looking for help? Use the information and guides from our help and guidance hub to find what you need.
Your Credit Score
Take control of your finances with the power to check your credit score for free. Find your score and your accounts all in one app.
Banking online
It's simple and safe in our app or on our website.
Independent service quality survey results
Personal current accounts
Published February 2026
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Ranking
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on the Lloyds Service Quality Information page.
Authorised push payment (APP) scams rankings in 2024
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about Lloyds’ performance prior to the introduction of the reimbursement requirement in October 2024 can be found in PSR’s latest APP Scams Performance Report (PDF, 1.13MB) published in February 2026.
