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Improving lloydsbank.com for you

When banking on the move you need your bank’s website to meet your needs, whether you’re on your smartphone, tablet or computer. We’ve been working hard to improve your online experience, and now you can see the changes across credit cards, current accounts and our homepage, with the rest of lloydsbank.com following shortly.


What improvements have been made?

  • Improved homepage – fresh new look and feel
  • Clearer navigation – get to where you're going easily with a smart new navigation panel
  • Faster access – reach the things you need quicker, like finding your local branch or a number to call us
  • More clarity – everything you need to know up front, with no jargon, to help you make informed decisions
  • New 'responsive' design – same great experience from any device
Your new website

What does responsive mean?

It means that no matter what device you’re using to visit lloydsbank.com, the site will adapt to fit to your screen. You can see and interact with the same content, from mobile phones to home computer screens.

This applies to the homepage, credit cards, and current accounts, but will soon be rolled out to the rest of the site.

We’ve also improved the look and feel of the site, so when you use a modern web browser, you’ll have a great online experience with us.


Will I need to do anything differently?

No. Your day-to-day online banking services won't change and you can log on just as easily as you always have. We've made sure the services you use regularly are within easy reach.


We haven’t done this alone; you’ve helped us shape this new site through testing new features, and we’ve listened to what you've had to say.

Thank you for all the help you’ve given to make lloydsbank.com even better.

 

Important legal information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). We subscribe to the Lending Code; copies of the code can be obtained from www.lendingstandardsboard.org.uk.

Lloyds Bank plc registered office:
25 Gresham Street,
London EC2V 7HN.
Registered in England and Wales No. 2065.

We may monitor or record telephone calls to check we have carried out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff.