If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.


Order a cheque or paying-in book

Please fill in the fields below, then click ‘Submit’. We will post your cheque or paying-in book within 4 working days. Please note we cannot provide cheque books for savings accounts.

Note that if you’ve changed your address within the last 3 months, you’ll need to place your order either in branch (This link opens in a new browser window) or by calling us on 0345 300 0000 so we can ask you a few security questions - we’re open from 7am to 11pm, seven days a week.

Please note that items cannot be sent to addresses outside of the UK.

Calls may be monitored and recorded.