Getting started online

Mobile Banking app

  • Join our 8 million app users.
  • Stay up to date with notification.
  • Chat to our Virtual Assistant.
More about our app
QR code to download our Mobile Banking app

Mobile Banking app

Join our 8 million app users.

  • Simple and secure log on.
  • Stay up to date with notification.
  • Chat to our Virtual Assistant.

Download app

More about our app

Register

Start banking online with us for the first time.
 

Register now

How to register

Reset

Reset your log on details or find your User ID.
 

Reset your details

How to reset

Online Banking basics

Get the most out of being online.

Online Banking basics

Get the most out of being online.

New payee

Send up to £25,000 a day online (subject to conditions).

Pay someone new

Go paper-free

Receive electronic statements for eligible accounts.

Manage your paper options

View card details

Use our app to view your credit or debit card details.

View card details

Account names

Change your account's name to something meaningful to you.

Rename your account

Our favourites

 

Everyday Offers

Get up to 15% cashback on your debit or credit card spending.

Get cashback
 

Where does your money go?

See your spending patterns with our quick and easy online tool. 

Your spending insights

Save the Change®

Roll up the pennies into pounds...

Start saving today

Open Banking

See all your accounts in one place even if they're held with another bank or building society.

Set up Open Banking

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Message us online

Get answers to your everyday banking questions. Log on to our app or Internet Banking to get in touch.

How to message us

Staying safe online

We use up-to-date security systems to help you keep your money safe when you bank online.

How we protect you

Free digital skills training

Get the most out of being online with a free one to one session from the Digital Helpline.

Explore lessons