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    Internet fraud protection

    Keep safe when shopping online with your Lloyds Bank credit card

    Safe shopping online

    Shopping safely on the internet can be challenging, even to experienced online shoppers. To address any concerns you might have about purchasing items on the internet, we’ve put together some helpful tips to guide you through your online shopping experience and ensure that it is both safe and secure.

    • With Lloyds Bank you have the confidence that shopping on the internet is as safe and easy as shopping on the high street. You can help ensure this with a few simple things to remember.

      Before you buy online, make sure the site you are on is reputable and that the site is secure before entering any payment details. If you’d like some help to guide you through your online shopping experience, take a look at our tips for using a credit card onlineour tips for using a credit card online.

      Whenever you buy goods or services online with participating retailers, Lloyds Bank ClickSafe®Lloyds Bank ClickSafe® will give you extra protection against card crime.

      Whenever you use your Lloyds Bank credit or debit card to shop online, make sure:

      • you take reasonable measures to protect your card,
      • the card number is not being used by someone who has these details with the consent of either yourself or any additional cardholder,
      • you or any additional cardholders don’t allow anybody to access your account or your PIN (Personal Identification Number).

      We want you to know you're in safe hands when you shop online with your Lloyds Bank credit or debit card.

    Manage your card

    Has your card been lost or stolen?If your card has been lost or stolen, go here to our help section and get support

    Do you have a credit card with us already?If you already have a credit card with us, go straight to the existing customer hub

    Activate your credit cardIf you're an existing customer, you can activate your credit card here

    Register for Internet BankingRegister for Internet Banking with Lloyds Bank

    Mobile Banking appMobile Banking app

    Request a balance transferGo here to request a balance transfer offer that is tailored to your needs

    Useful phone numbers

    These line are available 24/7.

    Lost or stolen cards

    0800 096 9779

    (+44 1702 278270 from outside the UK)

    Credit card enquiries

    0345 606 2172

    (+44 1702 278 272 from outside the UK)

    Activation

    0800 032 0444

    (+44 2074 812 548 from outside the UK)

    Balance transfers

    0345 606 2172

    (+44 1702 278 272 from outside the UK)

    Credit card services

    Rates and chargesSee all the rates and charges that could apply to your Lloyds Bank credit card

    Credit card guidesRead our handy guides on what to look for when applying for a new credit card

    Online securityFind out all you need to know about staying safe and using your credit card online with confidence

    Important legal information

    Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

    We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.