Mobile Branches

We are currently not running all our mobile branch services

Following the coronavirus outbreak, for the safety of our customers and colleagues, we had suspended all our mobile branch services. 

We have now carried out a full impact assessment on these and we are re-introducing routes on a phased basis. The routes being re-introduced are shown below, please click the link for further details of the route. 

Learn about our mobile services

Other ways to bank

 

Internet Banking

At the moment the safest and easiest way to bank with us is through Internet Banking and our Mobile Banking app. Here are just some of the things you can do:

  • Pay people and companies
  • Transfer money
  • Manage regular payments
  • Manage who can access your account
  • Pay in cheques (£10,000 per cheque, £10,000 daily limit)
  • View and cancel regular payments

We use the very latest security tech to help you stay safe online. And you’re always protected by our online and mobile banking fraud guarantee.

Log on to your account Log on to Internet Banking

Telephone banking

Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than usual and our call waiting times are much longer. 

So we can support our most vulnerable customers, please only call us if your enquiry is urgent. 

You can still use our Internet and Mobile Banking services.

Going into branch

Going into branch

If you need to go into branch, to keep us all safe, we’ve made some changes to our opening hours and the services on offer. In some cases we may have had to temporarily close a branch. Please check our branch finder.

For more information on how we can support you, visits our Coronavirus (COVID-19) help and support page.

Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.