If you’ve broken down
Simply call the number of your account:
You’ll be asked to provide your card details or account number/sort code as proof that you’re covered.
If you’ve a hearing or speech impairment
You can contact the AA via:
If you’ve had an accident
Whether you’re in your car or someone else’s, you can call AA Accident Management on 0800 374 347.
A Personal Incident Manager will manage your claim from start to finish.
If your car is immobilised by an accident outside normal working hours, AA Accident Management will arrange for it to be taken to a safe place overnight. You’ll receive a follow up call from a Personal Incident Manager during normal working hours.
If you want any other help or information
Feel free to call us if you have any questions about your account.