The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

 

Mobile Phone Insurance

Cover for loss, theft, damage and breakdown (including faults) for Added Value Account customers.

About Mobile Phone Insurance

How do I get Mobile Phone Insurance?

Mobile Phone Insurance, administered by Lifestyle Services Group Limited and underwritten by Assurant General Insurance Limited, is just one of the insurance benefits that come with an Added Value Account with us.

Mobile Phone Insurance is provided for SelectSilverGoldPlatinum, or Premier customers. It's recommended that you register your phone details as it may help simplify the process for any claims you might have to make in the future.

If you’re a Classic or Club Lloyds current account holder you can apply to upgrade online to one of our Added Value Accounts to receive Mobile Phone Insurance.

How do I register my mobile phone?

If you're an Added Value customer, you can register your mobile phone via Internet Banking or call us:

Useful phone numbers


Lost or stolen cards

0800 096 9779

(+44 1702 278 270 from outside the UK)

Contact us

0345 300 0000

(+44 1733 347 007 from outside the UK)

These lines are available 24/7.

Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an adviser for more information.

Financial Services Compensation Scheme

FSCS

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.