Fixed rate maturity

You can do this online

  • Give your instructions from 16 days before your account matures.
  • Choose what to do: keep saving, add more money, take some out or close your account.
  • Do it in 4 quick steps.

Got a joint account? You’ll need to call us or visit a branch.

Keep in mind

If you've got a Fixed Rate Cash ISA  and don’t give us an instruction, we'll automatically change it to an Instant Cash ISA  on your maturity date.

If you've got an Online Fixed Bond  and don’t give us an instruction, we'll automatically change it to a Standard Saver  on your maturity date.

Steps to take

We'll guide you through it.

    1. Log in and go to 'Apply'
    2. Select ‘Savings’ then ‘Fixed Savings Maturities’
    3. Select a new term or close your account. If you select a new term, you can:

      4. a. move all your money

      b. move all your money and add more

      c. take some out and move the rest. 

    4. Choose where you want your interest paid.
    5. Review and confirm your choice.

     

    1. Log in and select the banner above your maturing account.
    2. Select a new term or close your account. If you select a new term, you can:

      3. a. move all your money

      b. move all your money and add more

      c. take some out and move the rest.

    3. Choose where you want your interest paid.
    4. Review and confirm your choice.

Getting started online

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Let’s look at the details

  • If you’ve chosen a maturity option, we’ll take care of everything on your maturity date – either by moving your money to your new fixed account or closing your account.

    Changed your mind? Log in again any time before your maturity date to change your maturity option.

    If your maturity date lands on a weekend or bank holiday, we’ll sort everything on the next working day. You don’t need to do anything.

    If you do nothing, your fixed account will change to an easy access ISA or savings account on your maturity date.

    • Want to keep saving in another fixed account? Your personal interest rate offer will be in the maturity letter we send 16 days before your maturity date.

      If your account is maturing in the next 16 days, you can also follow these steps to see your interest rate offer and options in the app or online banking.

      • The benefits of fixing for another term

        • Keep earning a guaranteed rate – lock in a fixed interest rate for another term, so you know exactly what you’ll earn. And if it’s a cash ISA, your interest will be tax free.
        • Avoid gaps in interest – Pick a new fixed account before your maturity date so your money keeps working for you without interruption.
        • Convenient and secure – It’s quick and easy to keep saving with us by selecting a new fixed term online or in the app.
        • Add or take money out – You can choose to add more money or take some out when giving your maturity instructions. And you’ll have time after your account matures to add more money too.

        • If you didn’t select a maturity option before your maturity date, your:

          • Fixed Rate Cash ISA will have changed into an Instant Cash ISA.
          • Online Fixed Bond will have changed into a Standard Saver.

          These easy access accounts have a variable interest rate, and you can add or take money out whenever you like, without charge.

          Happy to stick with your new account? You don’t need to do anything – it’s ready to use.

          Want something different? You can take your money out, close the account or change it into a different one to suit your savings needs.

        Protecting your money

        Protecting your money

        The Financial Services Compensation Scheme (FSCS) protects up to £120,000 of the eligible money you hold with us.

        More about the FSCS

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