Essential Digital Skills

Essential Digital Skills Data Tables

The Essential Digital Skills data, collected by Ipsos MORI on behalf of Lloyds Bank, is the UK’s benchmark for the digital skills needed for life and work.

Due to the wealth of data from the research, it is not possible to publish it all within the report. For the first time, a wider set of data from 2019 and 2020 has been made publicly available through the interactive data tables below, allowing the user to self-serve on more data than ever before.

Please find the technical document here (268KB)*

The third annual measure of of Essential Digital Skills is due for publication in Autumn 2021. 

For any additional queries, please contact the team at

Essential Digital Skills methodology 

* On behalf of LBG, Ipsos MORI interviewed a quota sample of 4,233 participants aged 15+ years in the UK (Great Britain and Northern Ireland) via their face-to-face Omnibus between 10th - 27th January 2020. Quotas were set by age, gender, working status, property tenure and region and data are weighted to represent the known population of this audience.

Within this report we have included population estimates from the survey data based on ONS 2018 mid-year stats for the UK. Full details of the range of extrapolation based on the margin of errors are available in the full appendices which can be found here (PDF, 268KB).

Our story and case studies

Read about how we have been using our data since 2016 and how the insight has to led to action for us and our partners. 

Tools and resources – what can you do to make a difference

For previous reports, helpful tools and resources, please refer to our library of links.

Download the EDS report

For the latest Essential Digital Skills report, download the 2020 Consumer Digital Index report.

Download report (PDF, 3.5MB)Download report (PDF) - opens in a new tab.