Privacy

Protecting your personal information as carefully as we protect your money.

Our privacy guides and policies

Privacy notice

The privacy notice sets out how we protect your privacy as needed by law. It explains in detail:

  • what personal information we have and how we get it 
  • how we can and can't use your data
  • who we can share your data with.
Privacy notice

Cookie policy

We may use cookies and similar tracking technologies on our websites and apps, and in emails we send you.

To find out more about how we use cookies and email tracking, see our cookie policy.

Cookie policy

What personal information do we have about you?

You have the right to know what information Lloyds holds about you. There are several ways to get a copy of this, depending on what you need.

Request personal information

Social media privacy policy and terms of use

This privacy policy explains what information may be collected and how it will be used when you access any of our social media channels.

Social media privacy policy

How to prove your identity

We need you to prove your identity if you're a new customer opening a new account with us.

Proving your identity

Legal information

Learn more about our company, products and services, including important terms and conditions.

Legal information hub

Legal information

Learn more about our company, products and services, including important terms and conditions.

Legal information hub